Privacy policy
Your privacy is very important to us, just as it is important for you to know how we collect, use and share information about you. In this policy we have the following sections:
1.- Who we are
We inform you that all the information you provide us with through this website will be incorporated into automated personal data files for which XDC EUROPE DISTRIBUTION, SLU (hereinafter, XTI), CIF B73961971 with registered office at POL. IND. LAS TERESAS - C/ MIGUEL SERVET. 15 P2 PO BOX 710, registered in the Mercantile Register Sheet MU-95243 Volume 3249 Folio 157 Entry 2.
In accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter GDPR), XTI will deal with any queries or complaints you may have regarding the exercise of your Data Protection rights via the email address available at RGPD@xti.es, by telephone on 968 791 857 or by post to the address indicated above.
2.- What kind of data do we have about you?
We obtain the personal data that you provide us with during the purchase procedure or contact registration, which will be the minimum necessary for XTI to be able to offer you its services and its processing will be aimed at managing the orders placed by you, offering you the information requested, as well as being able to send you commercial communications about our products and/or services.
You can unsubscribe from commercial communications at any time by sending a message to our contact address described here or by clicking on the link provided for this purpose in the e-mail with such commercial communication.
You may also request the cancellation of your personal data in the same way and manner indicated in the previous paragraph. In this case, your personal data will be blocked once the order has been executed and the purchase price has been paid in full. Your personal data will be deleted after the legally established period for the fulfilment of our commercial and fiscal obligations.
3.- For what purpose do we process your data?
At XTI we process the data provided to us by the interested parties in order to manage different activities derived from specific procedures carried out in terms of sales, after-sales service, quality of services, etc. In this way, we will use your data to carry out some of the following actions:
Sending the information requested through the contact form on our website or any other means of contact with our company.
To provide both potential customers and our customers with offers of products and services of interest to them.
To carry out the administrative, fiscal and accounting management of our clients' orders.
To carry out satisfaction surveys in order to be able to offer you the most suitable offers and an optimised quality of service, etc.
To manage the job applications that we receive through the web form provided for this purpose.
We will not create business profiles on the basis of the information provided and therefore we will not make automated decisions about you on the basis of a business profile.
4.- How long do we keep your data?
Personal data relating to individuals linked to potential customers, clients and/or users that XTI collects through the various contact forms and/or collection of information will be retained until their deletion is requested by the interested party. The data provided by our customers will be kept as long as the business relationship between the parties is maintained, respecting in any case the minimum legal periods of conservation depending on the subject.
In any case, XTI will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services and meet the requirements of applicable law.
This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all XTI systems.
5.- What is the legitimate basis for the processing of your data?
Depending on the type of data processing, we summarise below the basis for the legitimacy of such processing:
PURPOSE OF PROCESSING
BASIS OF LEGITIMACY
Management of customer and end-consumer database operations for the purposes of commercial prospecting, competitions and promotions.
Consent of the data subject; Execution of (pre-)contract.
Customer collections by means of transfers, direct debits and accounting, tax and invoicing management with customers.
Execution (pre)contract
Management of requests for information that arrive through the web forms or social networks.
Execution (pre)contract
Shipping/return operations of products to customers.
Execution of (pre)contract
Customer satisfaction survey operations
Execution of (pre)contract
Management of complaints made by customers/consumers
Execution of (pre)contracts
Operations in incentive and customer loyalty programmes - discounts - loyalty cards.
Execution (pre)contract
Management of job applications received through web forms.
Consent of the data subject
6.- To which recipients will your data be communicated?
XTI will never share your personal data with any third party company that intends to use them in its direct marketing actions.
We inform you that we may provide your personal data to Public Administration bodies and competent Authorities in those cases where XTI receives a legal requirement from such Authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a legal process; to answer any claim or legal demand; or to protect the rights of the XTI GROUP or its customers and the general public.
In order to satisfy the different needs derived from the logistical, accounting, fiscal, administrative and personnel recruitment management of our clients and/or users, it may be necessary for your data to be communicated by XTI to the rest of the companies that make up our group. The companies of the XTI GROUP are: XTI FOOTWEAR SL, XDC EUROPE DISTRIBUTION SLU, MARSAN FOOTWEAR SL, XTI DESARROLLO COMERCIAL SL AND PROYECTO DENVER SL.
The companies in our group are located in Spain, and no international transfer of data takes place.
XTI may provide your personal data to third parties (e.g. Internet service providers that help us administer our website or carry out contracted services, computer support and maintenance companies, logistics companies, tax and accounting consultancies, etc.).
In any case, these third parties must maintain, at all times, the same levels of security as XTI in relation to your personal data and, where necessary, will be bound by legal commitments to keep your personal data private and secure, and to only use the information following specific instructions from XTI.
7.- What are your rights as affected or interested parties?
You can exercise your rights of access, rectification, suppression, limitation, portability and opposition regarding your personal data by sending an e-mail to the following address free of charge with the reference ‘Protection of personal data’: RGPD@xti.es or via our postal address.
In the aforementioned mailbox we will deal with all queries and complaints regarding the processing of your personal data that you may have. Occasionally, we may ask you to confirm your identity by sending a copy of your identity document.
We will post any changes we make to our privacy policy. In either case, if the changes are significant, we will provide a prominent notice on our website, or by sending you an email notification.
We encourage you to review our privacy policy whenever you use our services to keep you informed about our information practices and the ways in which we may protect your privacy. If you do not agree with any changes to this privacy policy, which relate to the processing necessary for the provision of our services you should stop using them and request deletion of your data as indicated in the previous section.
We also inform you that you have the right to withdraw the consents granted at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
You will also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Spanish Data Protection Agency.
C/ Jorge Juan, 6
28001 - Madrid
Tel. 901100099 / 912663517
8.- Other information of interest about our Privacy Policy
8.1 Security measures.
XTI adopts the security levels required by current European and Spanish legislation on data protection taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing described, as well as the risks of varying likelihood and severity for your rights and freedoms as an individual.
8.2 Why is it necessary to accept this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Clients and Users provides you in an easily accessible way with all the information necessary for you to know the type of data that XTI keeps on its potential clients, clients and/or users, the purposes pursued, the rights that the data protection regulations recognise you as the data subject and how to exercise these rights. Therefore, by deliberately submitting your personal data through our means of contact and/or by entering into a business relationship with our company, we consider that you acknowledge and agree to the processing of your personal data as described in this policy.
This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations allow us to do so.
In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various services contemplated within the commercial contract concluded with the contracting party.
If you have any questions regarding this section of XTI's Data Protection Policy for Prospective Customers, Clients and Users, please contact our organisation using the address provided and we will be happy to assist you and answer any additional questions you may have.
9. GOVERNING LAW
These Terms and Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.
10. SOCIAL NETWORKS
Through our website you can access the social networks Facebook, Instagram or Youtube, access to which is open to all users. In these social networks the user can register and follow us free of charge. Here the user can follow our activities, find out opinions, access photos and videos... The user must be aware that these social networks are independent of www.xtistore.es, these social networks are open (they are visible to all users of the social network) and privacy policies are set by each of the social networks (Facebook, Instagram, Youtube... depending on each case). www.xtistore.es is not the owner of these social networks.
Some examples of these privacy policies are:
https://www.facebook.com/about/privacy/; https://help.instagram.com/519522125107875?helpref=page_content https://policies.google.com/privacy?hl=es.
Cookie Policy
11. COOKIE POLICY
Our website www.xtistore.com (the ‘Website’) uses a technology called ‘cookies’ in order to collect information about the use of the Website. Please note that we may use cookies to facilitate your navigation through the Website, to distinguish you from other users, to provide you with a better user experience, and to identify problems in order to improve our Website. In addition, by accepting this privacy and data protection policy, you consent to our use of cookies to enable us to learn more about your preferences and to customise our Website according to your individual interests.
The cookies used by our website are:
Registration cookies: These cookies are generated once the User has registered or subsequently logged in, and are used to identify you on the websites and services for the following purposes:
To keep the user identified so that, if he/she closes a service or website, the browser or the computer and at another time or another day re-enters said service or website, he/she will continue to be identified, thus facilitating his/her browsing without having to identify him/herself again. This functionality can be deleted if the user clicks on the ‘Exit’ function, so that this Cookie is deleted and the next time the user enters the website he/she will have to log in to be identified.
Check whether the user is authorised to access certain services, e.g. to participate in a competition.
In addition, some services may use third-party connectors such as Facebook, Twitter or Google. When the user registers for a service with credentials from a social network or third-party identification system, they authorise the service to store a persistent cookie that remembers their identity and grants them access to the website until it expires. The user can delete this cookie and revoke access to the website through social networks or third-party identification systems by updating their preferences in the social network they specify.
Analytical cookies: Every time a User visits a Website or Service, a tool from an external provider (Google Analytics, comScore and similar) generates an analytical cookie on the User's device. This cookie, which is only generated during the visit, will be used in future visits to Xti's services to anonymously identify the visitor. The main objectives pursued are to allow the anonymous identification of browsing users through the ‘Cookie’, to anonymously identify the most attractive content for users and to know if the user repeats the visit.
Advertising Cookies: This type of cookies allow to extend the information of the advertisements shown to each anonymous user on Xti's websites. Among others, they store the duration or frequency of viewing advertising positions, interaction with them, or browsing patterns and / or user behaviour as they help to form a profile of advertising interest. In this way, they make it possible to offer advertising that is tailored to the user's interests.
You may withdraw your consent to this Cookies Policy at any time by deleting them from your computer's or mobile device's storage through the settings and configurations of your Internet browser.
Unless you have adjusted your browser settings, our system will create cookies as soon as you visit our Website. Please note that all browsers allow you to change these settings.
Chrome, from http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Safari, from http://support.apple.com/kb/ph5042
Explorer, from http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Firefox, from http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Everything related to Google cookies, both analytical and advertising, as well as their management and configuration can be consulted at:
http://www.google.es/intl/es/policies/technologies/types/
http://www.google.es/policies/technologies/ads/
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
If you choose to disable cookies, we will not be able to offer you some of our services, such as, for example, staying logged in or keeping your shopping cart.
THIRD PARTY TOOLS
We use third-party tools to help us provide you with a better browsing experience on our websites. These tools have their own privacy policies that we provide below and Grupo Xti is not responsible for any changes that these policies may undergo, as they are beyond our control.
This tool is:
Connectif: It helps us to highlight products, improve shopping cart management and provide you with tailored products and offers in order to make your browsing experience on our website seamless. You can consult its privacy policy at https://www.connectif.ai/privacy-policy/.
REGULATORY BASIS
REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI).
LIST OF COOKIES WE COLLECT
The following table lists the cookies we collect and the information they store.
Cookie Name
Cookie Description
__cfduid
identifies trusted traffic by CloudFlare
derived_epik
Vimeo to enable features and remember preferences
fbp
used by Facebook for advertising services
_ga
Google Analytics visitor tracking
_gid
Google Analytics visitor behavior
_gat
improving Google Analytics network efficiency
cookie_accepted
stores whether you have accepted the cookie notice
cookie_closed
about the cookie notice
marketing
stores whether the marketing cookie set has been accepted
required_cookies
stores whether the required set of cookies has been accepted
form_key
serves to avoid CSRF (Cross-Site Request Forgery) attacks
mage-*
magento's own cookies
PHPSESSID
used by the PHP language to store session variables
product_data_storage
stores configuration data of recently viewed or compared products
recently_compared_*
information regarding recently compared products
recently_viewed_*
information relating to recently viewed products
section_data_ids
stores customer information relating to purchase actions
store_en_US
selected language
store
Determines the visitor's preferred language. Allows the website to set the preferred language on visitor re-entry.
uetvid
Used to store and track visits to websites by the Google Tag Manager.
_uetvid_exp
Contains the expiry date for the cookie with the corresponding name.
_uetsid
is used to store and track website visits by Google Tag Manager.
_uetsid_exp
Contains the expiry date for the cookie with the corresponding name.
_pin_unauth
Used by Pinterest to track usage of services.
_pinterest_ct_ua
Used by Pin terest to track usage of services.
_fbp
used by Facebook for advertising services
MUID
Used extensively by Microsoft as a unique user ID. The cookie allows the user to be tracked without chronically re-identifying across many Microsoft domains.
test_cookie
Used to check if the user's browser supports cookies.
recently_viewed_*
information related to recently viewed products
cn_previous_entity_info
Used by Connectif to display recommended product carousels to the customer
cn_previous_push_subscription
Used by Connectif to display carousels of recommended products to the customer
cn_tracker UUtilizada por Connectif para mostrar carousels de productos recomendados al cliente
_gat_UA-15668649-5 Used to limit the request rate
1P_JAR
ANID
APISID
CONSENT
HSID
NID
SAPISID
SEARCH_SAMESITE
SID
SIDCC
SSID
__Secure-3PAPISID
Secure-3PSID
Secure-APISID
Secure-HSID
Secure-SSID Used for targeting purposes to create a profile of the website visitor's interests in order to display relevant and personalised advertising from Google.
UPDATING COOKIES
Cookies on www.xtistore.com may be updated so we advise you to review our policy periodically.