PURCHASE CONDITIONS

Products

You must bear in mind that the images and descriptions of the products is illustrative information

The products presented in the web are always subject to availability. The company will watch over so that the announced products are in stock. However, the online store will not be responsible for not delivering the order if, in an exceptional case, your order is not available for any reasons or the article could not be delivered because of force majeure, riots or strke (specially from transport agencies). In this event, you could choose for the production replacement or for a refund of the payment

The purchased products will be delivered to the person and to the address indicated in the order (in Spain) in the approximate period of 24/48 hours – working days from the order confirmation. Outside Spain, the delivery time is 5-6 days. In sales or promotions, deliveries may be delayed 7-8 days. There will not be deliveries on Saturdays. The sale of the articles of our online store is available in the following countries: Spain (except Ceuta, Melilla and Canary Islands), Germany, Austria, Belgium, Bulgaria, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, The Netherlands, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal (except Madeira and Azores Islands), United Kingdom, Czech Republic, Romania, Sweden.

The company is not responsible if you provided a wrong address or if you refuse the order in the detailed address by yourself.


Prices

The published prices in the web are in euros and include the corresponding VAT. Moreover, they will fully valid unless evident error.

The price of the product will be increased by the shipping costs. We reserve the right of changing the prices at any moment without previous warning (the changes will not affect to those orders that have already been confirmed).

(In the event of computer, manual, technical error or of any other nature that might result in the change of a price, you will be informed as soon as possible, giving you the option of reconfirm your order with the correct price or to cancel it. In case you already paid your order (but it has not been delivered yet), you would receive a complete refund.

SHIPPING COSTS 

In Spain, if the placed order does not exceed 39,90 €, the corresponding shipping costs will be applied depending on the weight and destination, once the order is placed, it will be processedThe estimated delivery time is 24/48 hourswhen your order is processed you will receive an email with the shipment confirmationThe shipments to Balearic Islands and particular zones may have a delay on the indicated periods. In normal conditions you will receive your package one day after receiving an email from SEUR agencyplease remain available to the phone indicated in the orderthanks. 

Shipments to Balearic Islands will have a shipping and returns costs of 8 €. In Europe the shipping and return costs is €15.

PAYMENT

We accept payments with Visa, Visa Electron and Mastercard credit cardsThe payment will be done through the 100% secure payment gateway Servired. In xtistore.es we use a “secure payment” system through payment gateways with encoded data. This guarantees the security of your data. We do not handle nor store bank detailsAforesaid details are processed by the banks on where we redirect the payment of your purchases. 

We can also choose the PayPal option as a payment methodYou will only need to introduce the details of your PayPal account to where you will be redirected in the last step of the purchasing processThe order to cash will be charged to your account before the delivery of the goods. In turnyou will be able to exchange your Xti coins and/or gift card in the same section. 

Moreover we also accept as payment method the cash on deliveryOrders with cash on delivery conditions can not exceed 100 €.


RETURNS

The company offers you a period of 15 calendar days from the reception date of your order to return your purchase without the need of alleging any reasons. 

The returns of orders of an amount lower than 39,90 € will have a cost of 3.95 €, only in Spain, that will be deducted from your credit note. In Europe, will have a cost of €15.

You additionally have the option to complete and electronically send the desisting form or any other unequivocal declaration through our website XDC EUROPE DISTRIBUTION, SLU with VAT number B73961971 with registered office at POL. IND. LAS TERESAS – C/MIGUEL SERVET. 15 P2. PO BOX 710, Phone: 968 718 313 – info@xtistore.comIf you choose this optionwe will inform you without delay in a long-lasting format (for exampleby e-mail) the reception of the aforesaid desisting before the corresponding period expires. 

Consequences of the desisting

In case of desisting from your sidewe will return you all the received payments from youincluded the shipping costs (with the exception of additional expenses resulting of the election from your side of a different delivery modality different from the cheapest delivery modality that we offerwithout any delays and, in any case, not more than 15 natural days from the date you inform us about the decision of desisting of the present contractWe will proceed to effect the aforesaid reimbursement using the the same payment method you used for the initial transactionunless you expressly declare the opposite; in any cases, it will not incur any expenses as consequence of the reimbursementWe can withhold the reimbursement until we receive the goodsor until you have presented a proof their returndepending on which condition happens first. 

You must return or directly deliver the goods at XDC EUROPE DISTRIBUTION, SLU, with VAT number B73961971 with registered office at POL. IND. LAS TERESAS – C/MIGUEL SERVET. 15 P2. PO BOX 710, without further delay and, in any cases, in less than 15 natural days from the date you inform us about the decision of desisting of the present contractIt will be considered as fulfilled if the goods are delivered before the aforesaid period expires. You must assume the direct cost of returning the goods.

Only you will be responsible of the diminution of the value of the goods resulting of an abnormal handling to establish the naturecharacteristics and functioning of the goods.

Desisting model form – To the attention of XDC EUROPE DISTRIBUTION, SLU, with VAT Number B73961791 with registered office at POL. IND. LAS TERESAS – C/MIGUEL SERVET. 15 P2. PO BOX 710, Phone: 968 718 313 – info@xtistore.com: 

  • Hereby I inform you (*) desist of my sales contract of the following goods /provision of the following service (*) 
  • Order received on (*)
  • Name of the consumer and user or of the consumers and users.
  • Residence of the consumer and user or of the consumers and users (only if the present for is presented in paper).
  • Date

(*) Cross out what does not proceed.

Normative basis

Art. 97.1.i) LGDCU


GENERAL

The present general sales conditions will be applied to all product sales carried out in Spain by XD EUROPE DISTRIBUTION, SLU, with VAT Number B73961971 with destination to final consumers. 

Any orders placed to XDC EUROPE DISTRIBUTION, SLU through its online store, named Xti Store, necessarily implies the acceptance of the present sales conditionsthat might be modified for subsequent orders. 

The renunciation of the company to execute the rights confered by these conditions in any case will not imply the renunciation to its exercise in subsequent occasions.

The notifications will be sent in writing and by email.

Privacy policy according to the Data Protection Law. XDC EUROPE DISTRIBUTION, SLU commits to not use the personal data provided by their customers and users for purposes other than the trading and to adopt the necessary measures to protect their confidentiality. 

Both parties are subject to Alicante Courts with a renunciation to the regional code of laws that may correspond to them.