Returns until 15 January
Xtistore.com Gift Cards can only be acquired on website www.xtistore.com at Gift Card menu.
You can only use Gift Cards on website www.xtistore.com, you will not be able to use them in our outlets.
SiIf you possess a Gift Card you can use it on website, at shopping cart in Gift Card section, mark use Gift Card and introduce code of our Gift Card.
It can also be used when you finish your order, in the step where you must select payment method, it allows you to choose paying with Gift Card, introducing code of the Gift Card.
You can consult it entering in your user account, at left menu you will find a section named "Gift Card", click on it and you will be able to see information of your Gift Card. To consult detail of your activities, click on option "see" in selected Gift Card.
If you wish we provide you the option of buying a Gift Card and send it to a friend any day (for example his/her birthday), you can also include a customized message.
No, balance of the Gift Card can not be reimbursed nor be traded for money.
Your Gift Card can be rejected by any of the following reasons:
- Gift Card could be expired. Check that your Gift Card does not exceed expiry date (180 days after acquisition).
- It could be there is no balance left in your Gift Card. You can consult it entering in your user account, section named "Gift Card".
- It could be any inserted information was incorrect. Check you have filled in all mandatory fields correctly.
The reimbursement will effect by increasing available balance in the Gift Card whenever mentioned Gift Card exists in the reimbursement moment. If for any reasons it does not exist, the reimbursement will effect by issuing a new Gift Card.